This case studies volume is a means of reflecting on collective experience of 14 major Indian CSOs that worked on the issue of improving last mile access to public schemes information in backward districts in India during 2014-2018, and supported by the European Union in India. The volume provides a vivid experiential sharing of issues and problems being sought to be addressed by the implementing agencies in more than dozen States in India, subjects ranging from transparency, social accountability, last mile access, information decentralization, a collective learning from the fourteen projects to improve our current and future development efforts in last mile access and delivery of public schemes information, entitlement benefits

Editors
Dr Syed Sultan Kazi is a development and governance specialist with 20 years of experience, working in various capacities in implementation, planning, design, monitoring and evaluation and community engagement. He is specialised in ICT for development, e-governance and citizen services delivery and access to public entitlements, social protection and social and digital inclusion. He is advisor at Digital Empowerment Foundation, and heads the Council for Social and Digital Development (CSDD) and on board of North East Development Foundation (NEDF). He has authored publications and research work. He has a Masters, M Phil and PhD from the Centre for the Study of Law & Governance, Jawaharlal Nehru University (JNU), New Delhi, India. He is reachable at syedskazi@gmail.com 

Osama Manzar is a global leader on the mission of eradicating information poverty from India and global south using digital tools through Digital Empowerment Foundation, an organisation he founded in 2002. A British Chevening Scholar and an International Visitors Leadership Program Fellow of the US State Department, Osama is a social entrepreneur, author, columnist, angel investor, mentor, and sits on several government and policy committees in India and outside working in the areas of Internet, access, and digital inclusion. Osama has instituted 10 awards for recognising digital innovations for development. Osama writes a weekly column in Mint and tweets at @osamamanzar. He is reachable at osamam@gmail.com